Mission and Values

Mission

The mission of SolaCom Technologies Inc. is to design and manufacture highly reliable communication switching systems for air traffic control; command, communications & control; homeland security; and similar markets.

SolaCom strives to expand its market share through continued customer satisfaction by offering best-in-class products and responsive customer support services.

SolaCom employees distinguish themselves by constantly innovating and evolving our products to maintain state-of-the-art technology.

Values

The principles and values that guide our business activities and by which the character and integrity of our company shall be measured are:

Customer Value. We deliver the highest possible value to our customers.

• Only by serving our customers well do we justify our existence as a business.
• We listen to our customers, and tailor our solution to their needs.
• We view our success as dependent on our customers' success, both now and in the future.
• We are committed to meet and exceed our customers' expectations.

Agility. We win by combining an adaptable organization with flexible solutions and responsiveness.

• We provide timely, customer-focused execution.
• We offer configurable products and flexible customer services.
• We embrace change as an opportunity.

Innovation. We foster creativity, innovation and evolution.

• We distinguish ourselves with innovative products, services and ideas.
• Our products offer a roadmap to the future.
• We challenge ourselves with new ideas.
• We are resourceful and seek the best solutions to reach our goal of customer satisfaction.

Partnerships. We build lasting and mutually beneficial relationships with our customers and partners.

• We contribute to the business success of our customers.
• We consult and plan with our suppliers, to offer the best and latest products.

Quality. We are customer-focused and quality-driven.

• We conform to, and exceed, the requirements of our customers.
• We foster an environment of continual improvement.
• We strive to be best in-class in our industry.

Accountability. We keep our commitments to our stakeholders.

• We earn the confidence of our stakeholders by acting with integrity and behaving ethically.
• We continually examine our products and services for safety and failure-free operation.
• We do what we say we will do.