Careers
Opportunites for you to make a difference as part of our dedicated and committed team
SolaCom is successful because our team members go the extra mile to obtain 100 percent customer satisfaction and to provide innovative and highly reliable communication systems for critical communications world-wide.
We foster a culture that makes SolaCom Technologies the workplace of choice in the Ottawa-Gatineau high technology sector. We invite you to join us in a stimulating and fun place to work, where you can make a difference!
Career Opportunities
SYSTEM ARCHITECTURE – 99
MICROSOFT®.NET AND TCL DEVELOPER – 101
EMBEDDED APPLICATION SOFTWARE DEVELOPER – 104
PRODUCT VERIFICATION ENGINEER – 119A
PRODUCT VERIFICATION TECHNOLOGIST – 119B
CUSTOMER SUPPORT & FIELD SERVICE TECHNOLOGIST – 137
SALES ENGINEER / TECHNICAL SALES SUPPORT – 139
MANUFACTURING TEST ENGINEER – 147
MANUFACTURING TEST TECHNOLOGIST – 150
MARKETING COMMUNICATIONS SPECIALIST (WEB DESIGN/GRAPHICS) - 161
ACCOUNTING CLERK - 163
PRODUCT MANAGER / MARKETING – 170
PROGRAM MANAGEMENT – 176
MANAGER DOCUMENTATION/TECHNICAL WRITER – 200
EIS (ENTERPRISE INFORMATION SYSTEMS) SPECIALIST – 240
HR MANAGER - 250
HOW TO APPLY
SYSTEM ARCHITECTURE – 99
- Designs, develops, and implements interfaces between hardware and software to develop cohesive systems and products.
- Determines systems architecture specifications and working parameters for hardware and software compatibility.
- Co-ordinates the development of subsystems and integrates the total systems.
- Has full autonomy to independently deliver on accountabilities.
- Applies mature engineering knowledge to managing large and/or complex projects in the design of products or tools. The difficulty of assigned problems generally requires modification of established techniques and methods, and developing new approaches to reach a solution.
- Exercises judgment within broadly defined policies and objectives in selecting methods, techniques and evaluation criteria to achieve desired results.
- May provide guidance to less experienced staff.
- Generally requires:
- Electrical or Software Engineering degree
- 10 years of experience with voice communication systems
- Knowledge of telephony, radio communication and VoIP required
- Knowledge of networks, databases and programming
- Good writing and presentation skills required
- Bilingual (French) is an asset
>>Apply now
MICROSOFT®.NET AND TCL DEVELOPER – 101
- Designs, develops, and tests applications from conception through to system deployments.
- Includes working with server based applications and modifying existing software.
- Contributes to system architecture design and assists with product prototyping.
- Conducts detailed analysis of defined systems specifications.
- Develops and documents designs that meet applicable standards.
- Possesses a strong background in the telephony call control, command and control voice products with at least 3 years of experience in developing GUIs with Microsoft® .NET framework, C++ andTcl/Tk.
>>Apply now
EMBEDDED APPLICATION SOFTWARE DEVELOPER – 104
- Designs, develops, and tests applications from conception through to implementation of embedded systems.
- Includes working with embedded applications and modifying existing software.
- Contributes to system architecture design and assists with hardware design and product prototyping.
- Develops test verification routines for hardware platform.
- Conducts detailed analysis of defined systems specifications.
- Develops and documents designs that meet applicable standards.
>>Apply now
PRODUCT VERIFICATION ENGINEER – 119A
- Designs, develops and implements methods of testing and troubleshooting systems.
- Defines test objectives, writes test cases, builds test systems, and executes functional, application, regression and performance tests.
- Develops and implements automated testing.
- Investigates and recommends software productivity and testing tools for use within QA.
- Establishes and maintains process for transfer of and access to test material, to enable its use from both development and test-kit accounts.
- Coordinates adaptation of new and existing tests to streamline test operations.
- Prepares and maintains testing documentation.
>>Apply now
PRODUCT VERIFICATION TECHNOLOGIST – 119B
- Implements test plans to confirm software product functionality and integrity.
- Performs tests, resolves/reports problems encountered, and documents results for follow-up.
- Adapts existing routine tests to other/new platforms.
- Conducts testing to verify problem fixes, new product features as yet untested, and problems reported through Product Support from customers.
- Implements and maintains procedures for automatic initiation and easy verification of routine testing "runs".
>>Apply now
CUSTOMER SUPPORT & FIELD SERVICE TECHNOLOGIST – 137
- Performs on-site installation, service and repair of systems and equipment.
- Provides technical support to customers on operational and maintenance aspects of systems and equipment.
- Updates or calls in problem status resolution.
- Escalates installation, servicing and repair problems to the Field Services Supervisor.
- Services range from PC maintenance to data network/server support to On-Call (after hours) support to the installed base.
- Integrates, constructs, performs diagnostics, repairs and installs equipment at the factory and on site in the presence of customers.
- Requires sound electronics skills and a comprehensive knowledge of systems diagnostics and repairs.
- Works with a minimum of supervision and exercises sound decision making.
- Possesses good communication skills (clear English is a must) and gives clear presentations and training to customers on the products.
- Travels outside Canada to a wide range of countries throughout the world.
- Possesses a valid passport and driver’s license.
>>Apply now
SALES ENGINEER / TECHNICAL SALES SUPPORT – 139
- The sales engineer manages and develops a client relationship and functions as the single point of contact for a large key technical sales. In this capacity the individual must
- Fully understand the client's business
- Identify areas of need
- Prepare all proposals
- Ensure projects or products are delivered on time and to client quality and value expectations
- Must ensure other departments meet deliverables and service level agreements to secure a referencable relationship with the client.
- The technical sales support provides technical advice, assistance and training to clients during product deployment.
- Customizes and installs products as required.
- Verifies full functionality and troubleshoots routine problems.
- Reviews impact of new product releases and competition with sales personnel.
>>Apply now
MANUFACTURING TEST ENGINEER – 147
- Designs, develops and implements methods of testing and troubleshooting systems and equipment.
- Defines test objectives, writes test cases, builds test systems, and executes functional, application and performance tests.
- Analyses failure results for root causes.
- Prepares and maintains documentation.
>>Apply now
MANUFACTURING TEST TECHNOLOGIST – 150
- Performs the set-up, calibration, testing and troubleshooting on a wide variety of circuits, electrical components, instruments and electro-mechanical assemblies to confirm required unit performance against standards.
- May develop methods, procedures and test specifications from drawings, diagrams and blueprints.
- Tests and troubleshoots assemblies and/or final systems.
- May complete rework on assemblies or systems as a result of testing.
- Prepares technical reports, summarizing findings and recommending solutions to technical problems and unique situations as required.
>>Apply now
MARKETING COMMUNICATIONS SPECIALIST - 161
The Marketing Communications Specialist (Web Design Graphics) will be responsible for supporting the development of print and electronic marketing and sales communications collateral, with specific focus on website maintenance and development, collateral layout, and graphics design. The individual will work closely with sales staff and the marketing team to create electronic materials, imagery, and collateral that is in keeping with the company brand image, and supports sales objectives.
Qualifications:
- Related post-secondary education
- 1-3 years experience in website design & graphics
- Solution-driven – with focus on accuracy and attention to detail
- Strong organizational skills – flexible, able to manage multiple assignments and work under tight deadlines
- Ability to work independently, while also participating in a team environment
- Strong interpersonal skills - demonstrated ability to work with team members from multiple locations and disciplines
- Interest in, and ability to understand, complex technology and manufacturing environments
- Experience in a consulting environment and/or B2B sales or marketing would be an asset
- Skilled in Microsoft Office (Word, PowerPoint, Excel), CorelDraw, Illustrator, Photoshop and definitely web experience
- Illustration skills
- Strong communication skills
- Reliability, we really won't be able to live without you.
>>Apply now
ACCOUNTING CLERK- 163
Duties and responsibilities will include but are not limited to:
- Prepare month end financial statements
- Assist in preparation of yearly budgets
- Manage all process of accounts payable and accounts receivable
- Manage the employee expenses report based on company’s policy manual
- Perform the day to day accounting work
- Prepare miscellaneous government and grant reports
- Manage the payroll, insurance group, RRSP remittances and other employee programs
- Prepare year-end working papers files to the auditors
- Other tasks as required by supervisor
Assets and requirements: (knowledge, skills, ability, training, and experience)
- Diploma in accounting or entry level in CGA, CMA
- Fluently bilingual in French and English (written and spoken)
- Excellent knowledge of Microsoft Suite
- Autonomous
- Versatile
- Excellent at time management
>>Apply now
PRODUCT MANAGER / MARKETING – 170
- Manages and coordinates technical input and marketing activities to support marketing strategies and develop and implement new applications and products.
- Identifies, defines and may prioritize business and functional requirements to guide development efforts for the purpose of developing new applications to market.
- Develops installation and/or system integration plans.
- Publishes technical data on specific applications as well as technical articles.
- Liaises with R&D management and marketing personnel to identify new products.
- Advises subordinates in resolving technical problems and meeting schedules.
- Ensures implementation of policies, procedures and quality standards.
- Directs, manages and coordinates the development of effective marketing strategies for specific products.
- Oversees the development of business plans and product positioning in the marketplace for specific products.
- Oversees market research, monitors competitive activity and identifies customer needs.
- Establishes pricing strategies. Interfaces with engineering, manufacturing and sales to develop new products or enhance existing products or product lines.
>>Apply now
PROGRAM MANAGEMENT – 176
- Leads a team of professionals in providing Program Management expertise consistent with legal, technical, ethical and business requirements.
- Champions programs that add value to the company.
- Shares accountability for meeting overall organizational objectives.
- Actively participates in the development and management of all client contracts.
- Maintains active links with all company groups, providing advice and counsel to the team as required.
- Breaks down barriers to help ensure team’s success.
- Responsible for motivation and development of the group.
- May participate in, or lead cross-functional project teams.
- Generally requires a relevant University Degree with at least 10 years experience or equivalent.
>>Apply now
MANAGER DOCUMENTATION/TECHNICAL WRITER – 200
- Independently applies advanced technical and communication skills to complete various complex writing assignments relating to new or established products. Responsibilities include:
- Developing or updating documentation to support company products, such as end user guides, installation maintenance and troubleshooting guides, etc.;
- Assessing complex user requirements and recommending of format and structure which meets user needs and adheres to company specifications;
- Reviews, analyzes and interprets technical data;
- Determines illustration requirements, layout of tables, produces on-line content.
- Researches, proposes and implements improvements to existing documentation approaches and techniques, and company standards, ensuring continued adherence to copyright and trademark legislation.
- Has full autonomy to deliver to agreed accountabilities.
- Makes decisions requiring significant analysis and interpretations.
- Output is trusted as accurate and generally sound and his rarely reviewed.
- Guidance is sought for situations which may be unusual, sensitive, ambiguous, or which have broad reaching implications.
- Generally requires a College Diploma and 9 years and more of relevant experience, or equivalent.
>>Apply now
EIS (ENTERPRISE INFORMATION SYSTEMS) SPECIALIST – 240
- Works with users in the development of computer programs or in the day-to-day support of business systems or infrastructure.
- Responsibilities include installation, design, test, and support of company systems or networks.
- May troubleshoot problems, determining root cause and resolving to prevent reoccurrence.
- Responds to questions about functionality on the use of existing business applications or network infrastructure.
- May monitor production processing and application availability, licensing, etc.
- Manages system performance and resolves capacity and security issues; forecasting and planning additional infrastructure as required.
- Researches and identifies potential system problems and debugs or ‘fixes’ to prevent the problem from actually occurring.
- Applies very broad or highly specialized IT knowledge to conducting specific independent research into highly complex technical problems.
- Manages urgent or volatile situations, and unforeseen challenges that require new concepts and approaches.
- Specialists serve as recognized technical authorities for the IT group, providing advice on specific aspects of technical projects.
- Contributes to defining long-term technology strategy.
- Generally considered the most senior technical resource within IT, provides technical guidance to less experienced staff across the organization.
- Generally requires a College Diploma in Computer Science, Engineering or Technology, with at least 10 years experience.
>>Apply now
HR MANAGER– 250
Duties and responsibilities include but are not limited to:
- Recruitment
- Ensure compliance with various employment laws
- Health and safety management
- Managing employee’s personal file
- Protection of employee’s confidential information
- Training and development
- Performance evaluation
- Employee communications
- Assistance, consultation and guidance to managers and executive on hr issues
- Prepare and update legal contracts related to hr
- Employee handbook update
- Employee benefits
- Compensation benchmarking and salary revision
- Design, lead and implement HR programs (generalist and expert perspective)
- Research and analysis of various in-depth HR matters
- Provide decisions and recommendations upon complex sensitive and confidential matters
- Identify potential areas of concern and propose solutions
- Ensure HR objectives align with and support the company’s overall strategy
- Manage timesheet, reconcile employee expense report
- Prepare payroll
Mandatory:
- Excellent French & English communications skills (written, spoken);
- Good presentation skills;
- Experience/proficiency in Windows XP;
- Proficient in the use of outlook, e-mails, search engine, Excel, Word;
- Ability to think analytically ;
- Strong problem-solving skills;
- Excellent organization skills, as well as ability to multi-task and effectively prioritize in a fast-paced environment;
- Ability to work independently as well as within a peer team ;
- University degree or college diploma with equivalent experience;
- Extremely well organized;
- Discreet with a professional attitude.
>>Apply now
How to apply
If you believe you can contribute to the culture of success at SolaCom, and have a strong track record of performance in the field of communications technology, we invite you to submit your resume. We accept applications by mail or email.
SolaCom Technologies Inc.
c/o Human Resources
80 rue Jean-Proulx
Gatineau, Quebec
Canada J8Z 1W1
EMAIL: hr@solacom.com
We wish to thank all applicants for their interest and time in applying for positions at SolaCom; however, only candidates selected for interviews will be contacted.
Photo: © Jean-Sébastien Cossette www.jeansebstudio.com
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